More and more electronic devices are integrated into everyday life. With the number also increases the frequency of destroyed storage media. Flash memory in smartphones, tablets, but also HDD hard disks in a laptop or PC are broken at some point. If there is no back-up of data, injured people quickly lose their nerve. We summarize the basic rules after a data crash and facebook.
No hasty steps – keep calm.
If a data loss is detected, it is not allowed to initiate formatting or try blue screen selections that are not 100% secure. Take a picture of the error message and turn off the device. Files rarely disappear without a trace. Unless you are experiencing untypical noise from hard drives, immediately disconnect the data connection and power to the media. Connecting to other computers can potentially worsen the damage to such an extent that recovery is difficult, time-consuming, expensive, and may not be possible.
Beware of encrypted data
For encrypted data, a destructive writing process can have far more serious effects. For this reason, in the case of fully or, partially encrypted data carriers or even areas encoded by virus damage, access by software or the operating system recovery mode, recovery points, importing of images, etc. should never occur.
Estimate the value of the data on the hard disk, SSD, or notebook. If you need the data quickly or important reminders, documents, and business fundamentals are stored: Use the possibility of individual consultation and an immediate analysis of data recovery specialists. Thereafter, for or against a rescue of the files can be decided, speed and priority of the service can be defined according to their own wishes.
Never open hard disks without a clean room
Disk damage is not for laymen or PC technicians. There is a rumor in Internet forums that disks can be re-started by interfering with the reading head, opening and cleaning them, or even tapping on hard documents. These methods often cause new, more serious damage. Modern data carriers seldom use technology which reacts positively to mechanical influences. Older models are again not built for severe shocks. Small parts break, dust particles penetrate and restoring the data often becomes impossible after a semi-professional intervention.
Third-party advice and tips from the internet can be misleading.
If important data is on the hard drive or the smartphone, a well-intentioned piece of advice can become a disaster. To accurately diagnose damage to the highly complex storage medium, special procedures are needed. Data rescuers have developed and refined these over the decades. Experienced computer scientists and administrators dare not experiments in the salvation of important flash memory media and hard disks. Again and again, hobby hobbyists report to us who give up during a rescue operation, for example, with free software.
Recovery services offer data recovery from all storage media. Even files from Windows and iPhones can be saved. RAID storage, servers, hard drives, and tablet PCs are in daily use in the laboratories of the data rescuers. Recovery services draw on many years of experience and a large team of specialists back. Constantly developed know-how, own special software, and partnerships with storage manufacturers are the basis of their success.